Cancellation By HF MetalArt Pvt. Limited

There may be certain orders that HF MetalArt cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which HF MetalArt identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Cancellation by Customer

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order option Track Order option available at www.hfmetalart.in . Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction. Once the refund process is initiated, you will receive the refund amount directly in your account.

NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.
While, we try to ship out every order that has been successfully placed with hfmetalart.in, there are some situations in which we may have to cancel orders.

Some of the situations that may result in your order being cancelled include (but not limited to):

• Product No Longer Available With us Or Temporarily Out Of Stock.
• Limitations On Quantities Available For Purchase.
• Restrictions On Quantity Or Number Or Orders As Per T&C.
• Inaccuracies Or Errors In Product Or Pricing Or Promotion Information.
• Problems Identified By Our Credit And Fraud Avoidance Department.
• Inaccurate Or Insufficient Address.
• Non-Serviceable Locations.

At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.